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Policy for Services
as of 02/26/2007
Hosting period is for one year, starting on the
day the order is placed.
Renewal of hosting is $86.00 for each year after the
initial year.
We do no offer any domain name registration
related
services as 02/26/07. We can however advise you on how
the process works if you get stuck on ordering or
transferring a domain name.
NotaryWebSites.com is not responsible or does not
provide technical troubleshooting for your personal
computer issues. We will of course support anything in
relation to the websites that we host. If you are having
issues with your personal computer please consult with a
local professional to resolve any issues in relation to
your personal computer difficulties.
For domain name related registration, renewal or other
unlisted issues please consult with your domain name
registrar (i.e. godaddy.com, networksolutions.com, or
another registrar of your choice.)
Minor updates to sites are currently being offered as
part of the packages being sold. Changes that are
not
considered minor are subject to additional charges.
Minor change examples: Change of telephone, fax, email
address within text on webpage. Minor text modifications
that would be considered minor.
Changes considered non minor are: page additions,
custom programming, custom graphics, graphic/photo
modifications, resizing, colorings, elaborate text editing, features or functions
not contained or provided within website package.
Selection of design for website project is each
customers decision at the time of purchase. Selection of
another site design after project has begun is subject
to $50.00 change over fee. This is to absorb the cost of
time to change over your site to the newly selected
design. Example you purchase design number 100, and then
decide you would rather go with another design for your
project. Say 142. You would be billed fro the change
over to another design. This fee is only charged if work
on your site has begun.
Text
for each project is the responsibility of each client.
Email accounts that are used for spamming
will be
terminated and subject to no refund
for any fees paid to NWS. Email accounts that are
suspected or reported to agencies such as SPEWS may be
banned from operating on the internet. This is an
organization that blocks domains that spam via email. We are not
responsible should your domain be reported for spamming
activity and should this occur as a result of email
spamming from any account within your domain or hosted
with NotaryWebSites.com any
and all actions against your domain are not
our responsibility, but the responsibility for the
individual client that owns the domain name.
We shall do our best to help you with email account
settings, but are unable to do drastic troubleshooting
on individual computers beyond the normal scope of
providing the settings as they are created.
Fees for domain name registration, and
hosting fees are
non refundable.
SEO
Marketing to search engines is not included as a
standard option, but is available to those that are
interested in purchasing this option. Pricing is
customized per client as the needs
of clients vary.
This includes any meta tags or other related SEO coding
or modifications.
Projects not completed due to client not providing
adequate information: text, design direction or
instructions for us to create the site in a timely
manner is solely the customers responsibility.
Website hosting starts the date of payment. Expiration
of account is one year from date of order unless account
renewed.
Email accounts should be checked at least
every
other day and messages removed (downloaded) from our servers each time mail is checked.
A mail reader such as Outlook or Outlook Express should be
used to download mail to your local system. EWS is not
responsible for any mail lost or
misdirected or loss of business etc as a result of such
actions.
NWS is not responsible for transferring information to
anyone other than the owner of the site. A $20.00 fee
will be charged for a zip file containing all website
files to the owner of the site for cancelled accounts.
This fee must be paid before transfer will be processed.
Transfer of control of domain names must be made in
writing and emailed to NWS. We do not provide
login information for our servers as maintenance of each
site is provided with each package. If you wish to
control the design of your site, you have the option
of
hosting with another firm. NWS takes no
responsibly to publish websites to any other location
other than our servers, or for troubleshooting coding or
other elements of any site.
Domain name and hosting account changes are subject to a
$25.00 fee for account change overs. Accounts that fail
to renew prior to expiration date shall be subject to a
$25.00-$75.00 restoration fee(s).
Registrar domain name restoral fees may apply. In the
past we have seen some of these fees as high as $350.
This is not paid to us, but the domain name registrar. Avoidance
of domain related fees and loss
of domain name is
possible by renewing services: hosting, domain name etc
30 days before expiration date.
We are not responsible for any loss of domain name,
business or revenue as a result of non renewal within the allocated
time frame of 30 days prior to expiration of hosting or
domain name. We would expect renewals for domain names to
be paid for 30 days prior to expiration of related
domain names. Contact information to include email address information should be
kept current and provided to notarywebsites.com so that we may contact
you should there be a relevant issue. As a courtesy we
shall send out a reminder around 30 days prior to your
account expiration.
We are not responsible for the inability to contact
you
for renewal and other related reasons for attempting to
contact you. If you change your email address, please
provide us an email letting us know
so we may contact
you regarding your website should there be a need.
Support options and services shall not be offered for accounts
not hosted with NotaryWebSites.com.
If you have any questions about these policies
please be
sure to send any inquires to
(info@notarywebsites.com)
before ordering
for
clarification on any items listed, or
subjects that are
not contained within this listing. These guidelines and
policies were created to ensure harmony for NotaryWebSites.com and our
clients.
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